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Carnival
is dedicated to offering the finest cruising experience to our
guests with disabilities and special needs. Our ships provide a
quality of service and a variety of accessible features to make
your voyage a relaxing and enjoyable experience. A “Fun
Ship”® cruise vacation is perfect for people who have a
special need for fun!
Special Medical Conditions ( Get Form ) |
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General
Access
Not all ships include these amenities.
Please contact Guest Access Services for specific ship
information.
These features include:
• Accessible elevators with reachable tactile controls and
audible signals.
• Accessible staterooms with wide entry doors, accessible
closet rods, shelves, safe, telephones and desks; and bathrooms
with roll-in showers, grab bars and accessible lavatories.
(Additionally, when requested by our guest prior to boarding,
portable TTY kits are available for your stateroom.)
• All showrooms, lounges and dining rooms have accessible
seating areas.
• Our ships include accessible public restrooms in addition to
your stateroom’s bath.
• Our Nautica Spas® offer accessible gym equipment.
• Guests unable to access our onboard spa may request to have
a spa representative render services in their cabin.
• Laundry service, upon request is available for guests with
disabilities.
• Specially trained service animals (e.g., seeing-eye and
hearing-ear dogs) are permitted on board.
Guests who have any type of medical, physical or special needs
should contact our
Guest Access Services Desk (800-438-6744, ext 70025, TTY
800-972-4386).
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Additional
Information
Pregnancy - Guests who are 27 weeks or more pregnant on sailing
date will not be permitted to sail. Assistive Devices and Other
Services
• TTY kits, which are available if requested prior to
boarding, include a Text Telephone, Bed Shaker, Smoke Alarm,
Door Knocker and Phone Amplifier.
• Guests using electric wheelchairs should contact the
Information Desk for details on how to charge their batteries.
• Guests may bring their own oxygen tank for personal use, but
should notify Guest Access Services prior to boarding.
• Medically related special dining requests should also be
communicated to Guest Access Services upon booking your
reservation.
Service Animals
- Please note that many of our exciting ports of call have
established strict entry requirements for certain animals.
Therefore, guests with service animals who wish to disembark to
visit our ports of call should contact Department of Agriculture
to determine the policy of each destination regarding admission
of service animals to that country. All dogs are subject
to inspection at ports of entry and are governed by that port's
Department of Agriculture, and may be denied access off the
vessel.
Special Transfers
For transportation from the airport to the pier, Hydraulic Lift
Transfers are available for guests with mobility impairments, if
requested in advance. Standard transfer charges apply; there is
no additional charge for the lift. Please contact Guest Access
Services to arrange for special transfers.
Shore Tours
At certain ports of call, small boats known as tenders are used
to transport passengers from the ship to shore. Whenever
possible, Carnival will attempt to permit guests using
wheelchairs to proceed. However, certain of these tenders may
not be accessible to individuals using wheelchairs, or the
status of the tendering process at a particular port or under
certain weather conditions may prove difficult for a safe
transfer to take place. In each case,it will be the decision of
ship officials to determine, based on their evaluation of safety
issues for our guests and crew, whether or not a guest using a
wheelchair may board a tender. To obtain information about ports
of call which require tendering, please contact Guest Access
Services. Some ports of call may not be fully accessible to
users of wheelchairs or for individuals with mobility
impairments. Carnival will make every effort to work with you to
help you identify shore tours to meet your needs. Carnival
pamphlets describing the list of shore options are available by
calling Guest Access Services
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